Layer 9 Solutions Ltd·Company no. 14857666·United Kingdomlayer9solutions.com·System status

Hosting FAQ

Layer 9 Hosting: setup, billing and technical questions.

Getting started

Do you include email hosting?

Yes, mailboxes are available on the hosting stack. For app transactional mail, use Layer 9 SMTP.

Can I bring my domain?

Yes. Register or transfer in the portal, or point existing DNS at the hosting account.

Will you migrate my site?

Yes. Free migrations for standard shared hosting workloads.

Technical

What PHP versions are available?

PHP 8.x, plus older versions where a legacy app still needs them.

Is this in the UK?

Yes. Primary hosting runs in UK datacentres.

Do you include SSL?

Yes. Let's Encrypt is included on every plan.

Billing

What is the cheapest plan?

Starter is £1.99/mo — 1 website, 10 GB NVMe, daily backups and SSL.

Can I upgrade later?

Yes. Move between Starter, Premium, Advanced and Dev Unlimited in the portal.

Still stuck? Open a ticket or email [email protected].